Outlook – Shared mailbox sent items not saved on the shared mailbox



By design, Outlook saves sent emails from shared mailboxes on the main account sent items folders. The users often find this behaviour annoying and ask for a solution.

Shared mailbox

After sending the message from the shared folder (Test Mail 2), the sent email is saved on the Test Mail 1 sent items folder

Sent items 1

Adding a new DWORD into the registry can … Read more